The White House has shut down its public comment line some time in the past few weeks, instead telling callers, with an automated message, that they should contact the administration via Facebook Messenger instead.
There’s only one problem: Neither the new White House administration nor President Donald Trump seem to currently maintain an active Facebook Messenger account.
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The White House had long kept a public comment line, which in recent years had been staffed by volunteers of the Obama administration.
In addition, it also offered a number to reach the White House switchboard, where paid staffers would pick up the phone and take messages for the administration.